Music
March 17, 2023 | 6:35 in the morning
The Cure frontman Robert Smith has told fans he’s “just as sick as all of you” after hearing about Ticketmaster’s surcharges on tickets for the band’s upcoming tour.
Smith lashed out at the ticket company after fans warned him of high fees when trying to get tickets to see the band’s upcoming US tour.
“I’m just as sick as you all about today’s Ticketmaster ‘payments’ debacle, Smith tweeted Wednesday.
Ticket prices, which started at $20 and rose to hundreds of dollars, later doubled thanks to the company’s payments.
Fan I bought 4 tickets The price was $20 each, but the total was $172 due to the $46 service charge, $40 handling fee, and $5 handling fee.
The rocker stated that while artists can’t “limit” their fees, the collapse has left him seething.
“To be very clear: the artist has no way of limiting them. I have asked how they are justified,” he continued.
“If I get anything coherent in response, I’ll let you all know.”
Tickets for the band’s tour went on sale Wednesday, with the band announcing that tickets are non-transferable to reduce reselling and overcharging by third-party services.
Smith told fans he had received assurances earlier in the day that Ticketmaster’s Verified Fan process would help them “fight scalpers.”
“We had the final say in all ticket pricing for this upcoming tour and did not want the prices to be immediately and horribly distorted by the resale.” he tweeted 213,000 followers on the platform.
Smith’s outrage forced Ticketmaster to agree that the fees had been “unreasonably high”, prompting them to issue partial refunds.
Smith said that as a “goodwill gesture,” the company will refund $10 to anyone who bought the cheapest tickets.
Everyone else gets a $5 credit.
“If you have already purchased a ticket, you will receive an automatic refund” Smith tweeted Thursday. “All tickets on sale tomorrow will be charged lower fees.”
It comes as Taylor Swift fans faced similar problems buying tickets to her upcoming Eras Tour, which kicks off on Friday.
The Post confirmed that a group of 25 angry Swift fans from across the country sued Ticketmaster for fraud and intentional misrepresentation following the failure of the Eras tour in November.
Ticketmaster canceled last month’s general sale of Swift tour tickets after seeing “historically unprecedented” demand for its presale events. Swifties reported website outages and waiting for hours – only to log out empty-handed.
The mega-ticket market has apologized – but that’s not enough for these die-hard Swiftiens, who claim Ticketmaster has “deliberately misled” advance ticket buyers after it was “unable to meet demand for tickets”.
The tour is set to kick off in Arizona on Friday and wrap up in Los Angeles in August.
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